Need help getting started with CRM Online? The Resource Center hosts short , no frills videos to help with tasks like configuring CRM Online, adding users, importing customer data,  duplicate detection, and setting up CRM for Outlook. The Resource Center also links to more comprehensive videos from...

Need help getting started with CRM Online? The Resource Center hosts short , no frills videos to help with tasks like configuring CRM Online, adding users, importing customer data,  duplicate detection, and setting up CRM for Outlook. The Resource Center also links to more comprehensive videos from...

Need help getting started with CRM Online? The Resource Center hosts short , no frills videos to help with tasks like configuring CRM Online, adding users, importing customer data,  duplicate detection, and setting up CRM for Outlook. The Resource Center also links to more comprehensive videos from...

I've been reviewing a group of Microsoft Dynamics CRM 4.0 Videos located here . They cover using Microsoft Dynamics CRM Online to focus your messaging, design campaigns, and automate marketing processes. Starting from 'Getting Started' they move to videos for Administrators and then to Advanced...

I was conducting a LiveMeeting session with the folks from the CRM User Group at http://www.crmug.com and was surprised that one of the participants didn't know what kinds of customizations could be done with our product. Your three big resources for reading up on this are: CRM Dev Center at MSDN...